By default, the Navigation Tour video
prompt appears the first time a user signs in to Microsoft Dynamics CRM 2013
and Microsoft Dynamics CRM Online using a web browser. The video prompt will
not appear on subsequent sign-ins after the user clicks Don’t show me this again. Notice
that, if the user clears the browser cache or signs-in from a different computer’s
web browser the video prompt will display again.
For the typical deployment the Navigation
Tour video can be a valuable learning tool for users new to Microsoft Dynamics
CRM 2013. However, for some Microsoft Dynamics CRM (on-premises) deployments that
use Remote Desktop Services or are highly customized, you may want to disable
the video. To disable the video prompt, follow these steps from the Microsoft
Dynamics CRM Server, where the Front End Server role is running.
1. Start Registry Editor.
2. Locate registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM.
3. Right-click MSCRM, point to New, click DWORD (32-bit) Value, enter DisableNavTour, and then press ENTER.
4. Right-click DisableNavTour, click Modify.
5. In the Value data box, type 1, and then press ENTER.
6. Close Registry Editor.
reference: MS doc
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